Executive Dinner in London about Customer Experience

Axway organized with IDC last week an Executive dinner at an exclusive venue to discuss “Cutomer Experience“. The topic was “Delivering Superior Customer Experience in a Hyper-Connected World“. The goal was to debate the issues and challenges that surround successful navigation of the experience economy. Delegates enjoyed a 1st class dinner in the exclusive setting […]

The value of Customer Experience Networks

There is an interesting concept emerging on the market, named “Customer Experience Networks“. This terminology is made of two parts that everyone understands – “Customer Experience” and “Network”. But what does the whole expression mean? Let’s spend a few minutes discussing the concept … The backdrop is we leave in a world where digital technology […]

Understanding mBaaS

mBaaS stands for Mobile Backend as a Service. This has become over the past few years a critical component when developing mobile apps, both B2C (to consumers) and B2E (to employees) mobile apps. To understand the value of an mBaaS, you need to have a good understanding of how a mobile app is developed. A […]

What is a Business Moment and why you should care?

As companies start gaining stronger maturity in their digital transformation strategy, I think it’s time to think forward to what Gartner calls a “Business Moment”. A Business Moment is a “transient opportunity, exploited dynamically”. A transient opportunity means that this is only for a limited period of time. Consider for example a passenger stepping off […]

Did you miss Axway Spark?

Last Thursday took place the first annual virtual worldwide conference of Axway called Axway Spark. For the first time in its history, Axway created a unique experience by connecting and engaging with its customers and IT community in a novel and digital way. Axway showcased its thought leadership, unveiled its new brand, introduced its new […]

Architecting your Digital Innovation Strategy

Today, I decided to take some time reviewing the open discussion topics we had with the audience at our last IDC and Axway Executive Forum. Groups were built and two topics were presented to them to get their personal thoughts. Each group had 20 minutes to think of every topic and write a summary on […]

Back from API Days London dedicated to Digital Banking

Just coming back from API Days London – #apidays – dedicated to Open Banking & PSD2 regulation This was an excellent event with 2 full days talking and listening about to digital banking transformation with APIs. The event took place at the “One Canada Square” tower – in the Canary Wharf business district – which […]