How to create a great omnichannel experience?

In today’s fast changing environment, how to reach your customers efficiently and create a delightful experience to engage with them, retain them and create new business ? Omnichannel vs multichannel Before going further, I think it’s important to understand the difference between “multichannel” and “omnichannel”. Those two terms sound similar but there is actually a […]

Gartner AADI analyst meetings – Key takeaways

I had the chance to meet one-on-one several Gartner analysts at the Gartner AADI Summit in London this week and we engaged in very interesting discussions on many topics. API Management To embrace digital business and the API economy, the challenge is to “turn a business into a platform” and “turn a platform into a […]

Gartner AADI Summit in London

I’m coming back from the Gartner AADI London. The event took place downtown at the Park Plaza Westminster bridge hotel. This was a 2-day event that gathered between 600 and 700 people. AADI stands for “Application Architecture, Development and Integration”. This is the major European event for IT integration best practices. Times change The opening […]

National Harbor Convention Center

Gartner EA Summit in Washington DC

I attended last week the Gartner EA Summit in National Harbor, Washington DC. The event took place at the Gaylord Hotel Convention Center. The Gaylord hotel is really huge with approximately 13 floors made of amazingly long corridors. The modern architecture is made of a light well coming from the glass roof and glass walls. […]

Axway APAC Partner Summit in Singapore

The APAC Axway partner summit took place this year in Singapore at the Jen Hotel on Orchard Road, one of Asia’s mot famous shopping streets. This 2-day event was a great event with over 40 partners present coming from multiple Asia Pacific countries. The first day was the opportunity to travel and meet in a […]

Sopra Steria Annual Management Kick-Off

Today took place the annual management kick-off of Sopra Steria where I was invited as guest speaker at the Axway booth. The event took place at the “Palais des Congrès” in Paris. It’s very impressive to see that a full floor was decicated to the event, a sign of the impressive growth of the company […]

Workshop with local partner in Finland

We organized this week a nice event in Helsinki (Finland) with our local partner, Agent IT. This is always very interesting to develop business in countries where you are not well known on the local market. Our closest office is based in Stockholm, Sweden. From there, our account managers cover the whole region, including Norway, […]